Try Microsoft Edge
A fast and secure browser that's designed for Windows 10
Get started
You see error code C810-1011 or the following message when you try to download a console update:
Can’t process the update. If the problem persists, go to www.xbox.com/support.
This may mean that your console has been tampered with or modified and has been banned from Xbox Live. If you console is banned, your console can no longer connect to Xbox Live, install software updates or play new games that require a console software update. Learn about Xbox Live console bans.
You can still play your existing games offline when you console is banned. Here's how:
Your console can now play your existing games offline. Any future attempts to sign in to Xbox Live or update your console software will result in an error.
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Error C810-1011 occurs when you try to download an update" issue you were reading about or a different issue?