Error code 80162713 occurs when you try to download Fable 3 to your Xbox 360 console

Problem

You see the following error message and code when you try to download the free version of Fable 3, offered as the bonus game that kicks off the Games with Gold program, to your Xbox 360 console:

Sorry, there’s a problem with the Xbox service. Try again later.

For help with this problem, go to www.xbox.com/errorhelp. Status code 80162713

This means that you need to change payment options to Microsoft Points to complete the download.

Solution

Change your payment option from a credit card to Microsoft Points. Do this while confirming the purchase of the game, NOT in the My Account section. Here's how:

  1. Search for Fable 3.
  2. Select the game, and then select Download.
  3. Select Confirm Purchase.
  4. Select the X button to change payment methods. Select Microsoft Points. Your download will begin.

    5. Note You do not have to have points in your account to complete the download.

Related Issues

Games with Gold
Xbox 360, Kinect and accessories: Top issues
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