Error C000-0185 occurs when downloading an Xbox 360 console update

You see the following error message and code when downloading an update to your Xbox 360 console:

Cannot process update.
Status code: xxxx-xxxx-xxxx-xxxx-C000-0185
Note The “x” digits vary.

This means that the update failed to download to your Xbox 360 console.

Solution

To resolve this problem, see Troubleshoot problems with an update to your Xbox 360 console.

Related Issues

Error 3F4B occurs when you try to download an update from Xbox Live
Error D000-0185 occurs when you try to download an update

Was this article helpful?

Yes

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Provide feedback for this topic

Yes No

255 characters remain.

To protect your privacy, please do not include contact information in your feedback.

Get help from the community

Ambassador chat

Chat one on one with a fellow Xbox User who wants to help.

Chat with an Ambassador

Support Resources

Error & Status Code Search

Repair and service centre

Manuals and warranty info

Post on the Community Support Forums

Contact Us

Would you like to contact Support regarding the "Error C000-0185 occurs when downloading an Xbox 360 console update " issue you were reading about or a different issue?

Xbox Support