Though rare, there are times when you may need to completely erase and restore your Xbox One, such as when you sell it or give it to a friend. There may also be times when you want to reset your console's operating system (OS) to its factory defaults for troubleshooting purposes, but you want to keep all of your games and apps installed. Xbox One provides a simple and easy way to perform both actions.
Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronized with Xbox Live will be lost. Your console syncs with Xbox Live automatically when it’s connected with the service, so if you've been offline for a while, you'll need to connect to Xbox Live before taking these steps.
Note If you can't perform the following procedure to restore the factory default settings because you have no picture on your screen or you can't access the Settings menu, you can also perform this action by using a file loaded onto a USB flash drive. For access to the file and the instructions, see How to reset your Xbox One console to factory defaults using a USB flash drive. This option will delete your games and apps as well, so if possible, you should use the steps below.
If you’re ready to reset your console to the factory default settings, follow these steps:
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After you select one of the options, your Xbox One console will begin the process of erasing the selected content and resetting itself to the default settings.
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