Payments and purchases

Request an Xbox digital product refund
Need to request a refund on an Xbox subscription or digital product? Follow the steps listed here.
Manage your Xbox Live payment options
Sign in to your account to manage your Xbox Live payment options now.
Manage your billing address and payment options on Xbox One
Learn how to update your billing info and manage your payment options on your Xbox One console.
How to manage your child's Xbox subscription
Get more information on how to update or modify payment options for your child's Xbox subscription.
Troubleshoot Xbox 360 Marketplace purchasing
Learn how to troubleshoot Xbox 360 Marketplace purchasing issues.
Help with buying things on Xbox 360
Solutions for buying add-ons and in-game currency, subscribing to Xbox Live Gold, and changing your gamertag on Xbox 360.

Support resources