Password and security
In multiplayer games on Xbox Live, privacy and online-safety controls determine who can communicate with you in voice and text—on Xbox Live and on other gaming networks.
Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
If you forgot your Microsoft account password, this page will help you reset your password.
Learn about the benefits of using an Xbox One passkey and how to create one to help keep your account secure.
Learn how to delete security information from your Microsoft account.
Learn what a child account is and what qualifies a Microsoft account to be treated as a child account.
Find out what to do when you have signed your account in to multiple Xbox One consoles.
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Find out how to change or delete your passkey, or what to do if you’ve forgotten it.