Warranty and service
We encourage all owners to recycle Xbox One consoles, Xbox 360 consoles, accessories, packaging, and batteries. It's easy and environmentally responsible. Find Microsoft-sponsored recycling opportunities in your area.
Learn how to find the console ID and serial number on your Xbox One console. Also, see where to find the serial number on your Kinect sensor.
如果您要註冊 Xbox 產品或申請產品交換，就必須知道該產品的序號。尋找序號的方式如下。
Learn more about Xbox product documents, warranty service and FAQ information.
Get details on how to pack your Xbox console, Kinect sensor, or Xbox accessory for shipping.
Learn how to extend the warranty of your new Xbox One to three years with Microsoft Complete.
Learn how to get your Xbox One or Xbox 360 console or Kinect sensor serviced.
Learn how to register (or unregister) your Xbox product so you can request and track repairs, check your warranty service, and buy an extended service plan.