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Warranty and service: Product service

Getting your Xbox console or Kinect sensor serviced
Learn how to get your Xbox One or Xbox 360 console or Kinect sensor serviced.
Help with your existing Xbox console or accessory service order
Find information on an existing service order you placed to repair your Xbox or accessory.
如果您要註冊 Xbox 產品或申請產品交換,就必須知道該產品的序號。尋找序號的方式如下。
Find the Xbox One console ID, device ID, Xbox One serial number, and Kinect serial number
Learn how to find the console ID and serial number on your Xbox One console. Also, see where to find the serial number on your Kinect sensor.

Support resources

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