Skip to main content
Microsoft
Xbox
Xbox
  • Home
    • Xbox One consoles
    • Xbox One X
    • Xbox One S
    • Shop consoles
    • Games home
    • Xbox One games
    • Xbox One X Enhanced games
    • Xbox Game Pass
    • Backward Compatible games
    • Xbox Play Anywhere games
    • Games with Gold
    • Deals with Gold
    • Sales & Specials
    • Xbox 360 games
    • Windows 10 games
    • EA Access
    • Redeem Code
    • Meet Xbox Live
    • Xbox Live Gold
    • Mixer
    • Xbox App
    • Shop accessories
    • Windows 10 Gaming
    • Xbox App on Windows 10
    • All support
    • Xbox One
    • Xbox 360
    • Xbox on Windows 10
    • Games
    • Billing
    • My Account
    • Mixer
    • Xbox on other devices
    • Xbox Forums
    • Error & Status Code Search
    • Xbox Live Status
      • Office
      • Windows
      • Surface
      • Xbox
      • Support
      • Windows apps
      • OneDrive
      • Outlook
      • Skype
      • OneNote
      • PCs & tablets
      • Accessories
      • Xbox games
      • PC games
      • Microsoft Azure
      • Microsoft Dynamics 365
      • Microsoft 365
      • Enterprise solutions
      • .NET
      • Visual Studio
      • Windows Server
      • Windows Dev Center
      • Docs
      • Free downloads & security
    • View Sitemap
    Sign in

    Xbox Support

    Xbox One
    Xbox 360
    Xbox on Windows 10
    Games
    Backward capability Game setup Game titles Purchasing Troubleshooting
    Mixer
    Billing
    My account

    EA Access

    Welcome to EA Access for Xbox One. You can find links here to videos and demos, information about the game's server status and differences in game versions, and troubleshooting help. You can also find links to purchase the game for Xbox One.

    On this page

    anchor_arrow12x12.png
    EA Access overview
    anchor_arrow12x12.png
    EA Access management and help on Xbox One

    EA Access overview

    About EA Access
    Explore EA Access through videos and demos. Learn about gameplay, add-ons, and how to buy the game.
    Check the Xbox Live service status
    If you're having trouble using Xbox Live to play a game, check for current service issues. If there is a relevant alert, wait until the service is up and running and try again.
    Microsoft account management
    Sign in to your Microsoft account to manage your information, purchases, your family's devices, and your security and privacy.

    EA Access management and help on Xbox One

    Troubleshoot issues accessing EA game trials
    Find solutions to problems getting early access to EA game trials.
    Get help with EA Access for Xbox One
    Get answers to your questions about EA Access for Xbox One.
    Troubleshoot issues with the Xbox One Kinect sensor
    Learn how to solve common issues with Kinect so you can get the most out of EA games.
    How to install games on Xbox One
    Learn how to install your game to the Xbox One hard drive.
    Xbox One cloud game saves FAQ
    Learn how to manage your saved games and keep in sync through Xbox Live.
    How to troubleshoot problems playing a disc on your Xbox One
    Learn what to do if you're having trouble loading a disc on your Xbox One console.
    Problems hearing friends in multiplayer games
    Troubleshoot NAT and voice chat issues in online games.
    How to find games and game content after you redeem a code online on Xbox One
    Learn how to install games and downloadable game content after redeeming a code on Xbox One.
    Xbox One achievements and challenges
    Learn about achievements, challenges, and how to earn rewards on your Xbox One console.
    Troubleshoot slow game or app downloads on Xbox One
    Find out how to troubleshoot slow game or app downloads on your Xbox One console.
    Xbox One Multiplayer Connection Error Solution
    Follow these steps if you're unable to connect to multiplayer games through Xbox Live.
    Back to top

    Support resources

    Error & Status Code Search
    Repair and service centre
    Manuals and warranty info
    Post on the Community Support Forums
    Contact us

    Contact Us

    Would you like to contact Support regarding the "EA Access" issue you were reading about or a different issue?

    Xbox

    • Feedback
    • Support
    • Photosensitive Seizure Warning
    • Code of Conduct

    Fans

    • Xbox Wire
    • Jobs

    For Developers

    • Games
    • ID@Xbox
    • Windows 10
    English (Hong Kong SAR)
    • Contact Microsoft
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • About our ads
    • © Microsoft 2019