EA Access
Welcome to EA Access for Xbox One. You can find links here to videos and demos, information about the game's server status and differences in game versions, and troubleshooting help. You can also find links to purchase the game for Xbox One.
EA Access overview
Explore EA Access through videos and demos. Learn about gameplay, add-ons, and how to buy the game.
If you're having trouble using Xbox Live to play a game, check for current service issues. If there is a relevant alert, wait until the service is up and running and try again.
Sign in to your Microsoft account to manage your information, purchases, your family's devices, and your security and privacy.
EA Access management and help on Xbox One
Find solutions to problems getting early access to EA game trials.
Get answers to your questions about EA Access for Xbox One.
Learn how to solve common issues with Kinect so you can get the most out of EA games.
Learn how to install your game to the Xbox One hard drive.
Learn how to manage your saved games and keep in sync through Xbox Live.
Learn what to do if you're having trouble loading a disc on your Xbox One console.
Troubleshoot NAT and voice chat issues in online games.
Learn how to install games and downloadable game content after redeeming a code on Xbox One.
Learn about achievements, challenges, and how to earn rewards on your Xbox One console.
Find out how to troubleshoot slow game or app downloads on your Xbox One console.
Follow these steps if you're unable to connect to multiplayer games through Xbox Live.
Support Resources
Contact Us
Would you like to contact Support regarding the "EA Access" issue you were reading about or a different issue?