Error 80153086 occurs when you try to renew your Xbox Live Gold subscription
You may see the following error code when you try to renew your Xbox Live Gold subscription:
Error code: 80153086
This may mean that there's an issue with the credit card you use for your Xbox Live Gold subscription.
To resolve this problem, add a new credit card to your account and then change the payment option linked to your subscription.
- In a browser, go to My Account.
- If needed, sign in to the Microsoft account you want to change.
- Select Services & subscriptions.
- In the Xbox Live section, under Paid with, select Change how you pay.
- Select Add a new way to pay, select Next and then follow the steps to set up your credit card, debit card or PayPal account as a new payment option.
If you keep experiencing the problem, contact Xbox Support.
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