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Error 809B1003 occurs when you're using Kinect for Xbox 360
You see the following error message when you're using Kinect:
Too much light
809B1003
This means that the Kinect sensor is having trouble seeing you during a Kinect Tuner test.
Solutions
Solution 1: Select "More info" and then "Try again"
When you get the error message, select More Info to see suggestions on how to correct the problem. After you make the suggested changes, select Try Again to run the test again.
If you keep getting the error, try the next solution.
Solution 2: Position the Kinect sensor correctly
To learn how to position your Kinect sensor correctly, see More about Kinect sensor placement.
If you keep getting the error, try the next solution.
Solution 3: Make sure that you have good lighting
To learn about optimal lighting for Kinect, see Room lighting conditions for Kinect.
Solution 4: Request a repair
If the previous solutions didn't resolve the problem, your Kinect sensor needs to be repaired. See Getting your Xbox console or Kinect sensor serviced.
Repair or warranty questions? See Warranty and service: FAQ.
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