Error E64 occurs when you use your Xbox 360 console.

Problem

You see the following error message and code when you use your Xbox 360 console:

System Error: Contact Xbox Customer Support

Error code E64

This means that there may be a problem with the console.

Solution

Original Xbox 360 console Xbox 360 S console
Original Xbox 360 console Xbox 360 S console

Your console needs to be repaired. Sign in to request a repair. Or, learn about console repair.

Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.

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