Error 87DD0006 occurs when you try to sign in to Xbox Live on Xbox One
You see the following error code when you try to sign in to Xbox Live on an Xbox One console:
This may mean that there was a service outage just before you tried to sign in.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Restart your console
Reset the cache on your Xbox One console by following these steps. If your console is frozen, perform a hard reset by following the instructions in the note.
- Press the Xbox button to open the guide.
- Select Settings.
- Select Restart console.
- Select Yes to confirm.
Note If you're unable to access the guide or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
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