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How do multiplayer and communication work for cross-network play?

In multiplayer games on Xbox Live, privacy and online-safety controls determine who can communicate with you in voice and text.

Some games can be played across networks—between people on Xbox Live, for instance, and people playing on Nintendo or PlayStation (even, in some cases, on PC).

Set privacy & online safety for cross-network play

  1. On Xbox One, press the Xbox button to open the guide. Then go to System > Settings > Account.
  2. For yourself, select Privacy & online safety > Xbox Live privacy > View details and customize > Communication & multiplayer.
    For a family member, select Family settings > Manage family members. Choose a family member, then select Privacy & online safety > Xbox Live privacy > View details and customize > Communication & multiplayer.
  3. Review and choose settings for the following:
    • You can play with people outside of Xbox Live. This is the switch to either allow or prohibit all cross-network play.

      You can communicate outside of Xbox Live with voice & text. When cross-network play is allowed, this lets you control communication—from blocking or allowing it, to allowing it only between you (or your child) and friends you designate in a given game.

      Choose to allow cross-network communication by text and voice with:

    • Everybody. This means you can communicate with anyone who’s playing that game on networks other than Xbox Live.
    • Block. This means you can’t communicate with anyone playing on networks other than Xbox Live. This setting does not affect communication with players on Xbox Live.
    • In-game friends. This means that while playing cross-network games, the only people outside of Xbox Live you can communicate with are friends you’ve added in a given crossplay game.
    • This setting functions independently of the setting for Xbox Live friends (Xbox Live privacy > Friends & clubs > You can add friends).

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