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Xbox subscriptions

Billing update for Xbox Live monthly subscriptions
Learn about the new, streamlined way we bill for your subscriptions.
Request an Xbox digital product or subscription refund
Need to request a refund on an Xbox subscription or digital product? Follow the steps listed here.
How to cancel your Xbox subscription
Learn how to cancel your Xbox subscription.
Xbox Game Pass FAQ
Get answers to frequently asked questions about Xbox Game Pass.
How to get an Xbox Live Gold trial subscription
Learn how to get Xbox Live and an Xbox Live Gold trial subscription so you can get the most out of your Xbox.
Check your Xbox purchase history
Learn how to check your Xbox purchase history online.
"Your credit card has been declined…” error occurs when using Xbox subscription
Learn what to do if you see the error message "Your credit card has been declined several times by our billing service."
How to pay a past due balance on an Xbox subscription
Learn how to pay a past due balance for an Xbox subscription so you can continue using Xbox Live.
Update payment info to continue your Xbox subscription
Find out how to update your payment info if you receive a notification that your Xbox subscription has been suspended.
Change how you pay for an Xbox subscription
Learn how to change how you pay for an Xbox subscription.

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