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Xbox Live membership
Manage your payment and billing options, redeem codes and update your billing information.
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Learn how to reset your forgotten Microsoft account password.
Learn how to find your Microsoft account email address so you can sign in.
Learn how to change the email address that you use with your Microsoft account.
Go directly to your account to turn off auto renewal and cancel your Xbox Live Gold subscription at the end of its current term.
Learn how to cancel your Xbox subscription.
Learn how to get Xbox Live and an Xbox Live Gold trial subscription so you can get the most out of your Xbox.
New benefits for Xbox Live Gold members: Games with Gold and Deals with Gold come to Xbox One. Everyone can access popular entertainment apps for Xbox One and Xbox 360 without an Xbox Live Gold membership.
Games with Gold is an Xbox program that offers free Xbox games to Xbox Live Gold members.
Find out about console and Xbox Live service suspensions.
Learn about changes to Xbox Live Gold subscriptions in Mexico and Brazil.
Support resources
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