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Networking

Watch Networking videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
”I get an error message when I run the ‘Test network connection’ on Xbox One”
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
"My Xbox One is getting randomly disconnected from Xbox Live"
Find out about what solutions to try if you find your Xbox One is being randomly disconnected from Xbox Live.
Using Xbox One offline
Using your Xbox One offline: Find out what you can do and how to set your console to offline so it doesn't automatically connect to the Internet.
"I've connected my Xbox One to Xbox Live before, but I can't connect now."
If you can't connect to Xbox Live with your Xbox One, even though you've been able to connect before, find solutions here.
"I can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One"
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
Network settings on Xbox One
Learn about the network settings on your Xbox One and common network troubleshooting procedures.
IPv6 on Xbox One
Learn all about IPv6 and how it will improve your Xbox One experience.
”I get an error message when I run the ‘Test multiplayer connection’ on Xbox One”
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
Troubleshoot slow game or app downloads on Xbox One
Find out how to troubleshoot slow game or app downloads on your Xbox One console.

Support resources

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