Here’s how to find games and game add-ons you’ve bought at the Microsoft Store.
Usually, games and other downloads you buy will appear among your games and apps and begin installing automatically. To check:
If you still aren’t seeing something:
If Xbox Play Anywhere games you bought at the Windows Store on your PC aren’t installing, your settings might not allow auto downloads. Check your download settings:
If those options weren’t selected, the next place to check for your stuff is in your games list, under Ready to install. If you’re on a friend’s Xbox, for instance, this is where all your games will appear, not just the most recent.
Still don’t see a game you’re looking for? Skip back over to the Store. Press Y on your controller to open search, start typing, and choose your item when it appears in the search results.
If you’re looking for an add-on, access Store this way:
When you pre-order a game, for instance, and your purchase includes an additional game or bonus content, you’ll need to get the second game in the Store, even though you don’t need to pay for it.
For game add-ons—or DLC—the first place to check is in your games and apps (per above).
In your games list, focus on a game, press the menu button on your controller, then select Manage game & add-ons.
Some add-ons are accessed in the game they go with, rather than getting installed separately. Any installable add-ons or DLC not yet installed will appear under Ready to install.
Here’s where to check for add-ons inside the games they go with.
Not seeing your add-on in Ready to install? Sign in here using the Microsoft account you used for purchase, to see what add-ons should be available. If it’s not on that list, it’s not associated with that account.
If you bought in-game currency such as V-Bucks or FIFA points and you’re not seeing them in the game, confirm your completed purchase by signing in to your Order history.
If you see your in-game currency in your purchase history, try quitting and relaunching the game:
If it’s been 24 hours since you’ve done the above and you’re still not seeing your in-game currency:
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