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Xbox MixPot FAQ

During some of the Xbox Live streaming events on Mixer, we’ll be rewarding viewers by giving away MixPots, These MixPots will vary by event and can include different games and downloadable content (DLC) for each event.

Quantities are limited—only the first qualified viewers will receive the MixPot. Due to the popularity of MixPot, some viewers may not receive content. Viewers don’t have to watch the entire briefing to qualify. You’ll be notified after the stream is over with more details regarding your MixPot.

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How does the MixPot work?

Here’s how it works:

  • Watch the Xbox Live stream on Mixer: You can watch the live streaming event using the Mixer app on Xbox One, any web browser at http://www.mixer.com/xbox, or the Mixer app on iOS or Android devices.
  • Sign in to Mixer using your Microsoft account: You must be signed in to Mixer with your Microsoft account to get your MixPot.
  • For existing Mixer accounts, link your Mixer account to your Microsoft account: To learn how to link your existing Mixer account to your Microsoft account (the account you use to sign in to Xbox Live), see Mixer account to your Microsoft account. Your account must be linked to receive the MixPot.
  • Get your stuff! After the event, we’ll announce the games or DLC that will be coming your way as part of the MixPot.

When will I receive my MixPot?

You’ll receive your MixPot within one week or less from the end of the Xbox Live streaming event. Remember, you must be logged in to Mixer with your Microsoft account to get your MixPot.

For more info about creating a Mixer account, see Create a Mixer account. If you want to learn how to link your Mixer account with your Microsoft account, see Link a Mixer account to your Microsoft account.

How can I access DLC content that is included in a MixPot?

To play any DLC content that’s included in the MixPot, you must first have the base games installed. With the base games installed, view your downloadable content and add-ons on Xbox One and then install it on your console.

Can I give my MixPot to someone else?

No. The MixPot is credited directly to your account. It can’t be sold or transferred.

Will the content in the MixPot be available in all markets?

The MixPot will be awarded to all viewers who watched the Xbox Live stream while signed in to Mixer with their Microsoft account. Some of the DLC included in the MixPot may not be available in all markets.

Note: Child accounts won’t receive content that exceeds the Content Restrictions set by their parent. To update a child’s Content Restrictions, the parent must visit the Family tab at account.microsoft.com to edit the restrictions.

What if I watched the Xbox Live stream event on Mixer but didn’t receive my MixPot?

If you didn’t receive your MixPot within one week after watching the Xbox Live stream on Mixer, visit xbox.com/mixpothelp.

Quantities are limited—only the first qualified viewers will receive the MixPot. Due to the popularity of MixPot, some viewers may not receive content. Viewers don’t have to watch the entire briefing to qualify. You’ll be notified after the stream is over with more details regarding your MixPot.

Note Inquiries into missing content must be initiated within two weeks of the live streaming event in order to be investigated.

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