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Why can't I broadcast my game?

If you're having trouble broadcasting your game with Mixer broadcasting, make sure that you've met all the following requirements, any one of which could prevent you from broadcasting.

Privacy & online safety. Make sure that your privacy settings allow broadcast gameplay. To check your privacy settings, sign in to your Privacy & online safety settings online, and select Xbox One/Windows 10 Online Safety. Scroll down to Broadcast gameplay and make sure it's set to Allow.

Note Mixer broadcasting isn’t allowed from a Microsoft child account.

Network connection. You must have a high-speed network connection to broadcast. Check your network connection to make sure you're connected to a network and that it's high-speed. To test your network speed, download the Network Speed Test from Microsoft Store, and compare your results to the following network speeds we recommend:

 

Broadcasting online game play at 360p

Broadcasting online game play at 480p

Broadcasting online game play at 720p

Download speed

3 Mbps

3 Mbps

3 Mbps

Upload speed

600 Kbps – 1.3
Mbps

1.3 Mbps – 1.9
Mbps

1.9 Mbps – 2.4
Mbps

Ping

Less than
150 milliseconds

Less than
150 milliseconds

Less than
150 milliseconds

For more info about your network connection, see I am experiencing slow performance when playing Xbox One games on Xbox Live.

Xbox Live or Mixer suspensions. To broadcast your games, both your Xbox Live account and Mixer account must be in good standing. If you're suspended from either, you won't be able to broadcast. If you've been suspended from Xbox Live, you'll see an error letting you know. If you think you've been suspended from Mixer:

  • Go to mixer.com, and log in to your Mixer account.
  • Select the profile icon in the upper-right corner, and then select Account.

PC hardware updates and requirements. If you've recently updated your Windows 10 PC, it may take a several minutes to a few hours before you can broadcast using the Game bar. If you still can't broadcast after a few hours, your PC might not meet the hardware requirements for broadcasting. To learn more about PC hardware requirements, see Hardware requirements for Game DVR on Windows 10.

Your region must allow broadcasting. If you're in a region that doesn't allow broadcasting, the broadcast button will be dimmed or you'll see an error when you try to broadcast.

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