You may get one of the following error messages when you try to use the Sky News app.
Connectivity errors
Sorry, the Sky News server isn’t available right now. Please select the retry button below or try again later. For more information, go to www.xbox.com/status.
The Application has encountered an unexpected error and will now exit.
The Sky News Server unavailable.
A server or network error has occurred. Please try again later.
An unknown error has occurred.
An internal error has occurred
To resolve the error, follow these steps:
Go to www.xbox.com/status to ensure there is not an issue with the service provider.
If there is no issue and you receive this error message when you try to launch the Sky News app or content within the app, wait for approximately one minute. Then try to launch the app again.