Error 19-01-80004005 occurs when you try to play music on your iPod through your Xbox
You see the following error code and message when you try to play music on an iPod that’s connected to your Xbox 360 console:
Status code: 19-01-80004005
This may mean that your Xbox console can’t read the format of the music files on your iPod.
To resolve this problem, go to Xbox Live and download the Optional Media Update.
If you still experience the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.
Was this article helpful?
Thank you for your feedback
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Error 19-01-80004005 occurs when you try to play music on your iPod through your Xbox" issue you were reading about or a different issue?