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Error 80151911 occurs when connecting to Xbox Live on your Xbox 360
You see the following error code and message when you try to connect to Xbox Live:
Can't connect to Xbox Live. Please try again later
Status code: 80151911
This may mean one of the following:
- There's a temporary problem with the Xbox Live service.
- There's a problem with your network set-up.
- The files on a storage device are corrupted.
Solutions
To resolve the problem, try the following solutions.
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Xbox Live Core Services:
up and running
Solution 2: Troubleshoot your connection to Xbox Live
Run the Xbox Live Connection Test. Here's how:
- Press the Guide button on your controller.
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- Select Settings, System Settings and then Network Settings.
- Select the name of your Wireless Network, or select Wired Network for a wired connection.
- Select Test Xbox Live Connection.
If the Xbox Live connection test fails, try the steps in the Xbox 360 Connection Solution.
If you keep experiencing the problem, contact Xbox Support.
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