Try Microsoft Edge
A fast and secure browser that's designed for Windows 10
Get started
Use your Xbox 360 headset or Kinect sensor to chat with your friends through the Xbox 360 console, either as a party or in private conversations.
If you’re experiencing problems with chat, the Xbox Live service may be down. Check for service alerts at Xbox Live Status or see if there's an Xbox Live service alert at the top of this page.
For other problems with Xbox Live chat, see Troubleshoot problems with Xbox Live chat on Xbox 360.
Private chat, party chat and in-game voice communication all require the following:
Optional For faster typing, connect the Xbox 360 Chatpad or a USB keyboard to your console.
Setting up communication is simple. Just connect your Xbox 360 headset or Kinect sensor, and then set your online safety settings. You can allow communication with everyone or just your friends.
Note If you're using a child account on Xbox Live, the adult account must approve this change.
Private chat is a conversation between you and one other person. No one else can hear or participate in this chat. Your friend can be playing the same game as you, playing a different game, watching a film or listening to music.
You can have up to four private chats going on at the same time:
Set up private chat
![]() |
Note When someone declines a chat invitation, the sender doesn’t know whether the invitation had expired or was declined. The sender only receives a notification of the invitation cancellation.
Change the chat channel
You can change the chat channels to choose who you want to talk to.
To… | Do this… |
Talk to only players in your game |
|
Talk to only members of the party |
|
Mute an individual player |
|
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Xbox Live chat on the Xbox 360 console" issue you were reading about or a different issue?