Error 8015407F occurs when you try to connect to Xbox Live

Problem

You see the following error code and message when you try to connect to Xbox Live:

  • There’s a problem contacting Xbox Live. Please try again later.
  • Status code: 8015407F

This may mean that an error occurred in transitioning your Microsoft account from Microsoft Points to local currency. For more information about the transition, see Microsoft Points transition to local currency.

Solution

To resolve this problem, contact Xbox Support.

Related Issues

Xbox error code/status code search
Xbox Live connection error solution
Billing and memberships: Top issues
Back to top

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Chat with an Ambassador

Provide feedback for this topic
255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Chat with an Ambassador

Contact Us

Would you like to contact Support regarding the "Error 8015407F occurs when you try to connect to Xbox Live" issue you were reading about or a different issue?