Error 801540F3 occurs when you try to move your Xbox Live account to a new email address

Problem

You see the following error code and message when you're trying to move your Xbox Live account to a new email address:

Xbox Live is unable to make this request at this time

Status code: 801540F3

This may mean that the email address that you are trying to move your Xbox Live account to already has a gamertag associated with it.

Solutions

To resolve this error, follow the troubleshooting steps at Switch a gamertag to another Microsoft account.

If you still experience the error, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

Related Issues

Xbox error code/status code search
Change your Xbox Live account information

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