Find answers to commonly asked questions about video, photo, and audio content on Media Player.
The supported file types for the Media Player app are:
Xbox One supports a wide variety of codecs and media types, but if you try to play a file that contains unsupported content, Media Player will notify you about the issue.
Yes, Media Player will show thumbnails for your audio, video, and photo files if they're available.
You can play media from a USB 1.0, 2.0, or 3.0 removable drive. USB 1.0 and 2.0 drives will automatically be treated as media drives.
If Media Player does not recognize the USB drive, see Troubleshoot external storage detection on Xbox One.
The Xbox One team tests extensively to ensure that Xbox will work well with Windows Media Player software. If you decide to use third-party software, contact that software's manufacturer for support.
To share from a Mac computer, you need to use a third-party streaming solution. Be aware that Microsoft does not support third-party streaming solutions, so contact that product's manufacturer if you need support.
This is not currently supported on Xbox One. For information about setting up sharing on Xbox 360, see Windows Media Center PC support.
Unfortunately, the iPhone and iPod Touch use a different mechanism for storing media than a “traditional” USB drive, so Media Player is currently unable to play content from these devices.
Try adjusting the power settings for external storage:
Media Player allows SRT files to be used for adding subtitles to videos. If you’ve added the file correctly, the “CC” Closed Captioning control will be displayed during video playback, allowing you to turn on and off the subtitles.
To add an SRT file:
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