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Error 0x87DD0004 occurs when downloading content on Xbox One

You get the following error code when you try to download content on the Xbox One console.

0x87DD0004

This may mean that the content can’t be downloaded from Microsoft Store, or that there's an Xbox Live service issue.

Solutions

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
2018-12-10T19:15:54.6478175+00:00
Purchase and Content Usage: up and running
2018-12-10T19:15:54.6478175+00:00
Social and Gaming: up and running
2018-12-10T19:15:54.6478175+00:00

Solution 2: Try to redownload the content

  1. Go to My games & apps.
  2. Select Queue and then highlight the game or app you're trying to download.
  3. If the status shows as Queued or Paused, select the game or app and press the Menu button, and then select Resume installation.

Related Issues

Xbox One Network Connection Error Solution
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