Error 876C0100 occurs when you try to watch video on Xbox One
You get the following error code when you try to watch video content on Xbox One:
In most cases, this error is due to a temporary connection error. Waiting a few minutes and trying again usually solves the problem.
Solution 1: Wait and then try again
Wait a few minutes and then try to play the video again.
Solution 2: Test your connection
If the previous solution didn't work, restart your modem or router and then test your connection to Xbox Live. Here's how:
- Restart your network device, such as a modem or router.
- Press the Xbox button to open the guide.
- Select Settings and then All Settings.
- Under Network, select Network Settings.
- Select Detailed network statistics. If you see more than a 5-percent packet loss, try the Xbox One Slow Performance Solution.
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