Error CP405 occurs when updating the security code for a payment option
You see the following error code and message when you try to update the security code for your payment option:
CP405
The security code wasn't correct. See how it's written on your credit card, and enter it again.
Solution
To resolve this problem, verify that the security code you entered is correct. If it's incorrect, check how it appears on your credit card, and then enter it again. To verify (or change) the information, go to Change a payment option, select Update a payment option on the left side of the screen, and then follow the instructions.
Was this article helpful?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Support resources
Contact Us
Would you like to contact Support regarding the "Error CP405 occurs when updating the security code for a payment option" issue you were reading about or a different issue?