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This article explains how to redeem Xbox prepaid codes so you can make Xbox purchases or extend your Xbox subscriptions.
Prepaid Xbox codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters, printed on a card purchased from a retailer.
You can redeem Xbox prepaid codes on your console or on a computer.
Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see How to pay a past due balance on an Xbox subscription.
You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, through a web browser and use them immediately. Here's how:
Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see How to pay a past due balance on an Xbox subscription.
You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, in the Xbox App on Windows 10 and use them immediately. To do so, follow these steps:
Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see How to pay a past due balance on an Xbox subscription.
You can redeem all types of prepaid codes, including Microsoft gift cards and Xbox Live Gold subscription cards, on your Xbox One console and use them immediately. To do so, follow these steps:
Once your code is redeemed, you’ll receive a confirmation message
Note Prepaid codes cannot be used or activated if your account has an outstanding balance or your payment option is expired or no longer valid. For more information, see How to pay a past due balance on an Xbox subscription.
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