Warranty and service: Product service

Getting your Xbox console or Kinect sensor serviced
Learn how to get your Xbox One or Xbox 360 console or Kinect sensor serviced.
Help with your existing Xbox console or accessory service order
Find information on an existing service order you placed to repair your Xbox or accessory.
Find the Xbox 360 serial number, Kinect sensor serial number, and Xbox 360 console ID
Learn how to find the serial numbers for your Xbox 360 console and Kinect sensor. Also, see where to find your Xbox 360 console ID.
Find the Xbox One console ID, device ID, Xbox One serial number, and Kinect serial number
Learn how to find the console ID and serial number on your Xbox One console. Also, see where to find the serial number on your Kinect sensor.

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