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Console

Watch Console videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
“I need help with system updates on my Xbox One”
What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
How to troubleshoot problems playing a disc on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Video, photo, and audio on Xbox Media Player for Xbox One FAQ
Get answers to common questions about the Xbox Media Player app for Xbox One.
Video on Xbox One is fuzzy
Learn how to get the best video quality possible from your Xbox One console.
Sign in to Xbox Live on your Xbox One
Get help setting up your accounts on your Xbox One console so that you can sign in to Xbox Live.
How to reset your console to factory defaults on Xbox One
Learn how to restore your Xbox One console to the factory default settings.
How to restart or power cycle your Xbox One console
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.

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