Cloud saves let you play games on multiple consoles from where you left off. If you have more than one Xbox One console, or if you want to play games at a friend's house, you can store your saved games on Xbox Live servers in the cloud.
The following are frequently asked questions about how to use Xbox One game saves stored in the cloud.
Saved games are automatically stored in the cloud while you're connected to Xbox Live. You don't have to select cloud storage. If you sign in to a different Xbox One console, your saves are available from that console when you sign in with your Xbox profile.
No. Anyone who is signed up for the Xbox Live service can store their saved games in the cloud.
Your data is stored to both your hard drive and the cloud. Xbox Live keeps your important data in sync so you don't lose anything when you use a friend or family member's console, or even when you switch to a new console.
You must have a regular connection to Xbox Live to keep your data in sync. Playing offline may cause your cloud data to become out of sync. Your data updates each time you connect to Xbox Live.
You must be connected to Xbox Live when you start a game to access cloud-saved games. If you disconnect from Xbox Live while playing a game, you can continue playing. If you're not connected to Xbox Live when you leave a game, your game save won’t be uploaded to the cloud. You must connect to Xbox Live before you can use the game save on another console. When you connect to Xbox Live, your game save will be uploaded to the cloud.
While you're playing a game, game data is stored on your Xbox One console. When you leave a game, your data is stored to both your hard drive and the cloud. Xbox Live keeps important data in sync so you don't lose anything if you use another console or switch to a new one.
A regular connection to Xbox Live is required to keep your data in sync. Playing offline may cause your cloud data to become out of date. Your data updates each time you connect to Xbox Live.
No. Downloadable content must be stored locally to allow for fast loading.
If you must reinstall a game, uninstall it first and then reinstall it. Here's how:
You can then reinstall the game by inserting the disc or downloading it again from the Microsoft Store. To download the game again, search for the game in the Microsoft Store, select the game, and then select Install.
Xbox profiles are automatically stored in the cloud. For info about how to download your profile, visit How to add or remove a Microsoft account on Xbox One.
On Xbox One, each game is provided storage. As a user's game library grows, so does their cloud storage, and an Xbox Live Gold subscription isn’t required. This gives Xbox One users unlimited cloud storage based on their library size.
If you're an avid gamer, you might run out of cloud storage space. If so, free up space by deleting unwanted game saves. Or, keep playing without saving to the cloud.
You can manage your data for individual games through My games & apps on your Home screen. Here's how:
Turn on Cloud Saved Games on your Xbox 360 console. To do this and to get troubleshooting help, see Store your saved games in the cloud.
General network congestion and connection quality issues can impact the amount of time it takes to sync your game saves to your Xbox One. Also note that broadcasting your gameplay can further impact game-save sync time. You can work around this by waiting to start your game broadcast until after the game-save sync process has finished.
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Xbox One cloud game saves: FAQ" issue you were reading about or a different issue?