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You see the following error code and message, accompanied by a flashing red light, on your Xbox 360 console:
System error. Contact Xbox Customer Support.
Status code: E71.
This may mean that the Xbox 360 console has a hardware problem, possibly with the hard drive.
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If the problem persists with the hard drive removed, the console needs repair. Learn how to request a repair.
If there is no red light around the power button, reattach the hard drive.
If the problem persists only with the hard drive attached, order a new Xbox 360 Hard Drive from our Xbox Online Service Center (sign in using your Microsoft account). Console registration is required to replace a hard drive under warranty.
Repair or warranty questions? See Warranty and service: FAQ.
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