Error 0x80080204 when installing Blu-ray or Upload Studio app on Xbox One

You see the following error code while trying to update or install either the Blu-ray or Upload Studio app on your Xbox One console:

Error 0x80080204

This means that Xbox was unable to update or install the application because the app was incompatible with the current OS version on the console. In order to resolve this issue, your console needs to be updated to the latest OS version.

Solution

  1. To return to the Home screen, press the Xbox button  to open the guide, and then select Home.
  2. Press the Menu button  and select Settings (or select Settings on the Home screen).
  3. Select System.
  4. Select Console info.
  5. Select Update available.
  6. Install the update.
  7. Once the update is completed, download and launch the app.
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