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You see the following error message when you try to do the following things:
To sign in, make sure you're connected to Xbox Live. Test your network connection, or see if the Xbox Live service is reporting problems by going to Settings > Network.
80A40011
This may mean that the network connection on your Xbox One console has been lost.
To resolve this problem, try the following solutions.
Solution 1: Test your Xbox Live connection
Solution 2: Remove and recover your Xbox Live profile
If you keep experiencing the problem, contact Xbox Support.
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