Request an Xbox digital product refund

Refund requests
If you’d like to request a refund for a purchase of digital content, answer a few questions and we’ll provide the correct form for you to fill out to submit your request. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing in to your Microsoft account.
To provide better support, did this solution solve your problem?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community

Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community

Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Contact Us
Would you like to contact Support regarding the "Request an Xbox digital product refund" issue you were reading about or a different issue?