Error 69-C00D36C4 occurs when you try to watch a video on Xbox 360
Problem
You see the following error when you try to watch a video on your Xbox 360 console.
69-C00D36C4
This may mean that the format of the video you want to watch isn’t supported by the console.
Solution
To see which video formats are supported by Xbox 360, see the "Supported regions, formats, and discs" section of Play DVDs on your Xbox 360 console.
If you keep experiencing the problem, contact Xbox Support.
To provide better support, did this solution solve your problem?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Support resources
Contact Us
Would you like to contact Support regarding the "Error 69-C00D36C4 occurs when you try to watch a video on Xbox 360" issue you were reading about or a different issue?