Extended Service Plan for Xbox 360 and Kinect sensor

Overview

The Microsoft Extended Service Plan lengthens the standard warranty period of your new Xbox 360 console or Kinect sensor. Depending on the plan you purchase, you can extend your warranty by up to two years. Microsoft designed the plan to give you all the protection you need for your console or Kinect sensor.

Note Some exclusions and restrictions apply. Read the full contract terms for an Xbox 360 console or a Kinect sensor.

Step 1: Register your Xbox product (if you haven't already)

You’ll need:

  • A Microsoft account (email and password).
  • Your Microsoft account is the email address and password that you use to sign in to various Microsoft services such as Xbox Live (Xbox Live not available in all markets). If you don’t have a Microsoft account, you can get one for free.
  • Console or Kinect sensor serial number. How do I find this?

Time to complete: About 3 minutes

Step 2: Purchase the Microsoft Extended Service Plan

For a console or Kinect sensor to be eligible for an extended service plan, it must currently be under the standard warranty period.

  • We’ll let you know if the product is in warranty.
  • American Express, Visa, MasterCard, and Discover credit cards are accepted

Check your warranty status (sign in with your Microsoft account if needed).

You purchase the plan directly from Microsoft through the Xbox Online Service Center or at any of the Microsoft Store retail outlets when purchasing a new device. Find a location.

Time to complete: About 2 minutes

Pricing

Xbox 360 Extended Service Plan (console only)

1 year $24.99

2 years $49.99

Kinect Extended Service Plan (sensor only)

1 year $24.99

2 years $29.99

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