Error 8382025C occurs when making a purchase with PayPal on Xbox 360
You see the following error code and message when you’re using PayPal to make a purchase on your Xbox 360 console:
Status code: 8382025C
Sorry, there's a problem with the Xbox service. Try again later.
This means that the PayPal account you’re trying to add is not supported. Microsoft only supports PayPal accounts that have a credit card or confirmed bank account as a funding source.
Solution 1: Update your PayPal account with a different funding source
Update your PayPal account with either a credit card or a confirmed bank account as a funding source.
Solution 2: Use a different payment option
It's easy to change your payment option. Go to Change a payment option, select Add payment option on the left side of the screen, and then follow the instructions.
To provide better support, did this solution solve your problem?
Thank you for your feedback
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Error 8382025C occurs when making a purchase with PayPal on Xbox 360" issue you were reading about or a different issue?