Note For information about how to use a USB flash drive as a memory unit on your Xbox 360 console, see USB flash drive support for Xbox 360. To troubleshoot USB flash drive issues, see Xbox 360 storage.
A USB device connected to your Xbox 360 console might not work as expected for any of the following reasons:
USB ports on Xbox 360
There are two USB ports located on the back of the Xbox 360 console (pictured here) and one in front:
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To remove a USB storage device from the USB port on the front of an Xbox 360 console:
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To resolve issues with USB devices, try the following solutions.
Note Test your USB device after each solution to see if the device now works. If the first solution doesn't resolve the issue, go to the next solution.
Solution 1: Verify that the device is compatible with Xbox 360
The following devices are compatible with the Xbox 360 console:
Solution 2: Troubleshoot the USB device
If the USB device is compatible with Xbox 360, troubleshoot the USB connection:
If you still experience the problem, contact Xbox Support.
An over-current protection mechanism protects USB ports on the Xbox 360 to reduce the risk of damage. An over-current situation may occur if the USB device attached to the console tries to draw too much power from the USB port. In these situations, the USB port temporarily turns off to prevent damage. It then resets after the device is disconnected.
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