Error 0x838107d2 occurs when you try to post gameplay achievements on Facebook

Problem

You see error 0x838107d2 when you try to share gameplay achievements on Facebook.

Solutions

To resolve this problem, try the following solutions.

Solution 1: Re-post your gameplay achievements

You may need to post your achievements 5–10 times over a 10-minute period before you see them in your Facebook status. During periods of heavy Internet traffic, it can sometimes take up to 10 minutes for your Facebook status to refresh and display the achievements you're trying to post.

Solution 2: Disassociate and then re-associate your gamertag with your Facebook account

Here's how:

  1. Disassociate your gamertag from your Facebook account:
    1. On a trusted PC, go to Facebook.com and log on to your Facebook account.
    1. In the left navigation pane, choose APPS.
    1. Locate Xbox LIVE Social Experience and click the pencil above it ("Edit").
    1. From the drop-down menu, choose Remove App.
    1. The Remove Xbox LIVE Social Experience? dialog box displays.
    1. Choose Remove. You'll see a dialog box indicating that the app was successfully removed from your Facebook settings.
  1. The next time you want to share an achievement from the console, re-associate your gamertag with your Facebook account. To learn how, see Share gameplay achievements on Facebook.
  2. You can also choose another gamertag.

If you keep experiencing the problem, contact Xbox Support.

Repair or warranty questions? See Xbox 360 repair: Frequently asked questions.

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error 0x838107d2 occurs when you try to post gameplay achievements on Facebook" issue you were reading about or a different issue?