Error code 8C320008 occurs when you try to use Xbox LIVE

Problem

You see the following error code and message when you use Xbox Live:

There’s a problem with Xbox Live. Please try again later
Status code: 8C320008.

This may mean that your account is locked for one of the following reasons:

Suspicious or fraudulent behavior
Incorrect or incomplete billing information

Solutions

To resolve this problem, try the following solutions:

Solution 1: Update your payment option. To update your Xbox Live payment option, see Manage your Xbox Live payment options.

If you still experience the error, try the next solution.

Solution 2: Contact Xbox Support. Use the “Contact us” link at the bottom of this page to contact Xbox Support to determine why your Xbox Live account is locked.

Related Issues

Xbox Live: Top issues
Xbox Live connection error solution

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