Error 0x90072EE7 occurs when you try to open content on Xbox One

You get the following error code when you try to open content on your Xbox One console:

Error 0x90072EE7

This may mean that the console couldn't load the content you tried to open.

Solutions

Solution 1: Come back and try it again in a little while

Usually, this problem fixes itself. If not, try the following solutions.

Solution 2: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Purchase and Content Usage: up and running
2019-07-21T13:12:13.7120337+00:00

Solution 3: Test your connection to Xbox Live

  1. Restart your network device (most likely a router).
  2. Test your connection to Xbox Live:
    1. Press the Xbox button to open the guide.
    2. Select System > Settings > Network.
    3. Select Network settings.
    4. In the Troubleshooting column, select Test Network connection.

If you see more than 5-percent packet loss, try the Xbox One Network Connection Error Solution.

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