Error PBR141078 occurs when making a purchase from your Xbox One console
You see the following error code and message when making a purchase from your Xbox One console:
We couldn’t get authorization for this. Try a different or new way to pay. If you have more questions, ask your bank.
To resolve this problem, try the following solutions.
Solution 1: Contact your financial institution
Contact your credit card company or bank and inquire about your purchasing allowances and whether you have permission to make online purchases with your payment option.
Solution 2: Use a different payment option
To add a payment option, go to Change a payment option, select Add payment option on the left side of the screen, and then follow the instructions.
To add a new payment option from your Xbox One console, follow these steps:
- Press the Xbox button to open the guide.
- Select Settings.
- Select All Settings.
- Under Account, select Payment & billing.
- Select Add payment option.
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