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Manage your billing address and payment options on Xbox One

Need to update your billing address or add a payment option? You can do this and more right on your Xbox One console.

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Billing address

If you've moved or changed your name, you must update the billing info for your Microsoft account.

To update your name or billing address:

  1. Press the Xbox button to open the guide.
  2. Select System > Settings > Account > Payment & billing.
  3. Your payment option is displayed, along with your billing address. Under your address, select Edit info.
  4. Follow the prompts to update your billing address.

Update your billing address online

You can also update your billing info online by signing in to your Microsoft account and going to Payment & billing > Address book.

Note Because your email address and phone number make up your security info, you need to update these online. To learn how, see Add security information to your Microsoft account.

Payment options

If the payment option you use is expired or no longer valid, you’ll need to update it or add a new one.

Payment options include:

  • Credit cards, including prepaid credit cards
  • Debit cards (not available in all regions)
  • PayPal (not available in all regions; see Use PayPal with your Microsoft account)
  • Direct debit (Germany only)

Note You can update payment options for both purchases and subscriptions on your console; however, the steps are slightly different.

Manage payment options for purchases on Xbox One

Add a payment option:

  1. Sign in to your Microsoft account.
  2. Press the Xbox button to open the guide.
  3. Select System > Settings > Account > Payment & billing.
  4. Select Add a payment option.
  5. Choose a payment method to add: Credit/debit card, PayPal, or Mobile phone.
  6. Follow the steps to enter the information for your payment option.

Update a payment option:

  1. Follow steps 1-3 under “Add a payment option.”
  2. Scroll right to the payment option you want to update, and then select Edit info.
  3. Update the payment option details, and then select Save.

Remove a payment option:

  1. Follow steps 1-3 under “Add a payment option.”
  2. Scroll right to the payment option you want to remove, and then select Remove.
  3. Select Yes, remove to confirm that you want to delete this payment option.

Manage payment options for subscriptions on Xbox One

  1. Press the Xbox button to open the guide.
  2. Select System > Settings > Account > Subscriptions.
  3. Choose the subscription you want to manage.
  4. Under Payment and billing, select Change how you pay.
  5. Choose an existing payment option, or select Add a new way to pay.

Note If the payment option you want to manage is for your child’s Xbox subscription, see How to manage your child's Xbox subscription.

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