Password and security
In multiplayer games on Xbox Live, privacy and online-safety controls determine who can communicate with you in voice and text—on Xbox Live and on other gaming networks.
Learn about the age-appropriate controls and family privacy settings you can adjust on Xbox.com and on your Xbox One console.
If you forgot your Microsoft account password, this page will help you reset your password.
If you've used your gamertag on multiple Xbox 360 consoles, you might see a message about it. Learn what it means and what to do about it.
Learn how to turn off two-step verification.
Learn about the benefits of using an Xbox One passkey and how to create one to help keep your account secure.
Learn how to delete security information from your Microsoft account.
Learn what to do if you are repeatedly prompted for your password on Xbox One.
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.