Share this page

Networking: All

Xbox 360: I get an error message when I test my Xbox Live connection
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Xbox 360 network ports and router configurations for Xbox Live
Learn which network ports are used when configuring a firewall or router to use with an Xbox 360 console and Xbox Live.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox Live
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
"I’m connecting to Xbox Live for the first time."
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Troubleshoot Xbox 360 connection to Xbox Live
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
"I’ve connected to Xbox Live before, but I can’t connect now."
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
"I am experiencing slow performance when playing games on Xbox Live."
Find out about what solutions to try if you’re able to connect to Xbox Live, but are getting slow performance or lag when playing games on Xbox Live.
Connect your Xbox 360 console to Xbox Live using a Windows computer in place of a router
Learn how to connect your Xbox 360 console to Xbox Live by using your Windows computer instead of a router.
How to configure wireless network settings on your Xbox 360 console
Learn how to configure wireless settings on your Xbox 360 console
"My Xbox can’t see my wireless network"
Find out about what solutions to try if your Xbox console can’t see your wireless network.
"I'm getting randomly disconnected from Xbox Live"
Find out about what solutions to try if you find you’re being randomly disconnected from Xbox Live.
About Xbox Live on Xbox 360
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Choosing or configuring a new networking device
Find out about specific models of network routers, gateways and bridges, and learn about any known issues or other information that will help you select and configure new networking hardware for your Xbox.
How to find your wireless network password
Learn how to find your wireless network password so that you can connect to Xbox Live using your wireless network.
Connect your Xbox 360 console to Xbox Live using a Mac computer in place of a router
Learn how to use your Mac to connect your Xbox 360 to Xbox Live.
Frequently asked questions about DoS and DDoS attacks on Xbox 360
Find answers to commonly asked questions about denial of service (DoS) attacks and distributed denial of service (DDoS) attacks when you’re using your Xbox 360.
“I am experiencing low streaming quality on Xbox Live.”
Find out about what solutions to try if you’re able to connected to Xbox Live but are experiencing poor streaming quality.
Error: “Xbox 360 Wireless Adaptor is connected but not configured”
Find solutions for an Xbox 360 Wireless Adaptor error that occurs when you try connecting your console to Xbox Live.
"I need help with my Xbox 360 network connection"
If your Xbox 360 console is having network connection issues of any kind, find the best solution for the specific connection issue you’re experiencing.

Support resources

Share this page