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Networking

Watch Networking videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
"I can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One"
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
”I get an error message when I run the ‘Test multiplayer connection’ on Xbox One”
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
”I get an error message when I run the ‘Test network connection’ on Xbox One”
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
Network ports used by Xbox Live on Xbox One
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Find out here what ports you need to have open.
IPv6 on Xbox One
Learn all about IPv6 and how it will improve your Xbox One experience.
UPnP not successful in your network settings
If you see “UPnP Not Successful” in your Xbox One console’s network settings, find a solution here.
Network settings on Xbox One
Learn about the network settings on your Xbox One and common network troubleshooting procedures.
"My Xbox One is getting randomly disconnected from Xbox Live"
Find out about what solutions to try if you find your Xbox One is being randomly disconnected from Xbox Live.
Using Xbox One offline
Using your Xbox One offline: Find out what you can do and how to set your console to offline so it doesn't automatically connect to the Internet.

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