See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
Find out about what solutions to try if your Xbox One console can’t see your wireless network.
Find out how to troubleshoot slow game or app downloads on your Xbox One console.
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Find out here what ports you need to have open.
If you see “Double NAT detected” in your Xbox One network settings, try these steps to change or remove it.
If you see “UPnP Not Successful” in your Xbox One console’s network settings, find a solution here.
Learn about the network settings on your Xbox One and common network troubleshooting procedures.